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Questions on sizing, delivery or an order. Pick a topic or send a note, we will help.

Orders and delivery

Track an order, change an address, or ask about UK delivery dates.

Ask about an order

Sizing and fit

Not sure which size clears your gap or doorway. We will help you choose.

Ask about sizing

Returns and warranty

30-day returns collected from your door, plus the 2-year warranty.

Ask about returns

Send us a message

Usually replies within a day

We reply within one working day, Monday to Friday.

Before you ask

How long does delivery take.

Orders dispatch from the UK within 48 hours and arrive on a tracked service. You will get a delivery date at checkout.

Will it fit through my doorway.

Every piece is drawn to roll through a standard 76cm UK interior doorway, casters and all. Each product page lists full width, depth and height.

What is your returns policy.

If it is not right, we collect it from your door within 30 days at no cost and refund you in full.

Is assembly required.

Most pieces arrive ready to roll or take minutes with no drilling. Any tools needed are in the box.

A real person answers, Monday to Friday. We reply within one working day, and we never hide behind scripts.